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'Spoken Web' Can Bridge India's Digital Divide

ZDNet Asia (07/15/08) Prasad, Swati

Since it was launched, IBM's 10-year-old India Research Laboratory (IRL) has been dedicated "to advance state-of-the-art breakthroughs in IT through research in software and services," says IRL director Gurudath Banavar in an interview. He says the lab's researchers are unique in their drive to develop globally relevant advancements that impact business and society in a positive way, and among the lab's standout features are a rich well of talent, a novel innovative culture that permits ideas from a broad spectrum of scientific fields to cross-pollinate, and a thorough comprehension of end-user technology. IRL is where the IBM Mobile Web initiative began, and Banavar says the initiative's Spoken Web, or voice-enabled mobile commerce technologies, could potentially cross the chasm between India's digital haves and have-nots by setting up a global telecom Web of sites that are accessible over voice and established on a telephony network instead of the Internet. The Spoken Web will allow anyone to create a Web site through the use of a voice interface, which Banavar believes "will enable the creation of significant new content in the voice-enabled Web portal that will help village communities offer their services and products to the world at large." Among IRL societal innovations the lab director cites is the IBM Desktop Hindi Speech Recognition technology, which can facilitate understanding and transcription of human speech with minimal use of keyboards, and can be advantageous to people who lack computer literacy. The technology has allowed IRL and the Center for Development of Advanced Computing to create a continuous speech-recognition system that is Hindi speaker-independent. Banavar says mobile phones are a more likely technology for bridging the digital divide than PCs or laptops because of their portability, their extended battery life, and their inexpensiveness.

http://www.zdnetasia.com/insight/business/0,39051970,62043775,00.htm


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